Fromhein Consulting

Retail Personalization & Recommendations

Challenge

Low repeat purchase rate and flat AOV across key categories.

Approach

Implemented event pipelines, feature store, and RAG-based content summarization; rolled out bandit-based ranker tests.

Results

Meaningful lifts in AOV and repeat rate across cohorts; explainability widgets aligned with brand guidelines.

  • +11% avg. order value
  • +8% repeat purchase rate
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